Management Studies

A comparative study on Crisis Management

Article Number: ZGM495795 Volume 01 | Issue 01 | January - 2019 ISSN: UA
13th Sep, 2018
06th Oct, 2018
19th Dec, 2018
18th Jan, 2019


Lokendra Sharma, Gaurav Sharma


The crisis management deals with the evaluation and gathering of the crisis signals with include the needs and necessities implementation preventions and overcoming method from this aspect with the minimal damage. The detection of the pre-crisis, at the time crisis and the post management crisis. The contribution of the development and management of the crisis with that of the signals from the crisis and the proactive methods used that defend the crisis with the signals means and the crisis control. The globalization also favors the growth of the chain of supply around the national borders and the transformation with that of the organizational crisis. The present paper deals with the development and the management of the crisis for the betterment of the ecological balance and their adverse effect both economically and socially. It also covers the approaches and management processes and practices that later initiate the enterprises that successfully determine the major crisis incident which is reported by the numerous working the authors and its business strategies. The paper conclusively focusses the future endeavors of the crisis management and other related aspect so as to deliver, examine and analyzed its consequences. Keywords: Crisis management, Crisis signals, Globalizations, Organizational crisis,


The crisis word is define as so many of the interchangeably numerous terms include business interruption, emergency, disaster and incident etc. A crises is supposed to be the threat by organization’s stakeholders and other types of interest in the respective organization. Stake holders are basically the customers, employees and the community that actually belong to the organization or it is determined on the basis that organization depend upon. Crisis management is known as the measure used for resolving the problems which is caused by the crisis. The planning of crisis management is not considered as science but dependent on art.

The crisis management plan is known for the documented plan which explain the actions which was taken by the executives whenever any crisis attacks the organization. As the crisis surfaced, the executives later been chosen for the crisis management. The crisis once attain the acute stage it was employed by the four major steps:

• Charge should be taken quickly

• The facts should be determine

• Revealing the entire story

• Fixing and Resolving of the problem (Devlin, 2006).

Crisis Management Landscape

The crisis management landscape is defined which is ranging from the minimum to maximum controllable consisting six of the crisis management. The nature of the crisis and continues to the less and more strategic control. It covers the following feature which depends on the basis of the survey of landscape.

• The crisis is more Trans-boundary in nature.

• Terrorism is supposed to be the ongoing treat.

• Crisis intensify the internet and social media.

• The missteps of human induced are one of the important majority of crisis.

• Environmental destruction and sustainability of the resources which causes crisis and imbalance the global impact.

• The increase in globalization is one the risk of organizational and societal crisis (Crandall, Parnell and Spillan, 2013).

Figure 1. Crisis Management Landscape

Crisis management constitute the steps to eliminate the technological failure and more importantly the formal communication system development so as to ignore or manage the situations of crisis. The management is considered as the discipline undergoes the broader context including skills and techniques used for the development and understanding so as to cope up with the tragic situations and it occurs for the recovery procedures initiated.

Crisis management include:

• The establishment metric so as to determine the scenario which constitutes a crisis and must be activate the important response mechanism.

• The method used for the purpose of reality and also perception of crisis.

• The communication that initiated within the response phase for the cause of emergency management circumstances.

The crisis management is also define as the business plan for the action used rapidly whenever any negative situations happened. Hence business crisis goes with the interruption on organizational conduction and also that attract the new media coverage as well as public enquiry. Theses crisis involves the requirement of legal, political, governmental and financial consequences on company particularly if they won’t consider the rapid and effective manner (Goel, 2009).


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How to cite this article?

APA Style Sharma. L. and Sharma. G. (2019). A comparative study on Crisis Management. Academic Journal of Management Studies, 1(1), 17-21
Chicago Style
MLA Style

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